Associate Patient Service Representative - Fort Pierce, FL
Company: Optum
Location: Fort Pierce
Posted on: April 19, 2024
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
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The -Associate Patient Care Coordinator -is responsible for general
clinic office functions that support efficient and effective
patient care including patient registration, insurance
verification, collection of applicable co-insurance and/or
co-payments and scheduling of diagnostic and follow-up appointments
and answering phones.
Schedule: -Monday to Friday from 8:00 AM to 5:00 PM EST
Location: 2940 S US Hwy 1 Suite C-11, Fort Pierce, FL 34982
Primary Responsibilities:
Greets patients as they arrive and manages wait time
Complete check-in and check-out tasks to include insurance
verification, complete pre-authorizations and/or precertification
of procedures, and copy required documents
Collects co-payments, co-insurance, and deductibles and issues
receipts
Manages cashier box and daily deposits according to company
policies
Processes walk-in patients and visitors
Answers phones and schedules appointments
Answer telephone calls, re-direct calls as appropriate, assist
callers with questions or concerns, and take messages as needed
Manages medical records (maintains, files/scans, prepares for
schedule)
Ensures all correspondence is scanned and/or filed, processes
requests for medical records release and maintains appropriate
logs, etc.
Establish and maintain effective working relationships with
patients, employees, and the public
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher) -
1+ years of customer service experience with strong communication
skills both in person and via phone
1+ years of experience with working knowledge of general office
procedures
Intermediate level of proficiency with Microsoft applications -
Preferred Qualifications:
1+ years of related medical office work experience, including data
entry
Bilingual (English/Spanish)
ICD 10 and CPT coding experience
Prior experience with EMR computer applications
Working knowledge of medical terminology
Previous experience working in an office handling a high volume of
calls -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #Red
Keywords: Optum, South Beach , Associate Patient Service Representative - Fort Pierce, FL, Sales , Fort Pierce, Florida
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